Thriving & Surviving

We exist to enable survivors of current and historical sexual abuse and incest to live safe lives in which they can recover and thrive.

Together we are stronger

FREE HELPLINE

ISVA SUPPORT

COUNSELLING SERVICES

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Referrals

Helpline

FREEPHONE - 0800 0282678

TEXT ONLY - 07522 561397

If you have suffered from sexual abuse either now or in the past you can call us free of charge.

The helpline is open at the following times:
Monday and Tuesday – closed
Wednesday – 10.30am to 7.30pm
Thursday – 11.00am to 6.00pm
Friday – 10.30am to 7.30pm

“I found it hard to make the first call, I broke down and said I would have to call back – you were great and said that was fine.”

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FAQ’s

What does the helpline provide?

A free 40-minute time bound confidential space to explore. Or a call back if preferred.

Active listening, emotional and practical support.

We can refer you to our therapy service, legal drop-in service, ISVA service, peer support groups, group therapy and art or drama therapy services.

We can listen and discuss with you, signposting to organisations locally or nationally that offer services that may meet your needs.

What training do the helpline support workers have?

Our Helpline support workers are trained via Helpline Standards or are working towards the Helpline Standards qualification. Staff have specialist skills and expertise regarding any form of sexual violence, childhood sexual abuse and Incest.

Is there any commitment if I make a call?
Making a call to us does not commit you to have to do anything that you don’t want to. Everything will be according to your choosing.
What can you not able to help me with?
We are not able provide general legal advice, therapy, mental health diagnoses through the helpline service. Some of these can be accessed through our ISVA and Counselling services though.
Are calls confidential?
Although your call is confidential, we have a legal obligation to report any information we receive about an adult or child that is at significant or imminent risk of harm, and any information about acts of terrorism or money laundering, to the police or other authorities.
What other services do you provide?

We run a range of other services, from time to time, in support of our three main services. If you are interested to find out more about any of the following then please get in touch with us:

Art therapy - This is an accessable form of therapy which provide emotional support and utilises creative art as a mode of healing.

Drama therapy - Enables people to find their true potential in a private space to work through problems.

Group counselling -This consists of ten weekly, two hour sessions.

Feedback form

If at any point you are dissatisfied with your support or have issues, comments that you would like to discuss regarding any element of your support, contact, engagement or SAIL you can do so by contacting SAIL office on 01246 559889 or email: info@sailderbyshire.org.uk.

Or write to us addressed to Ruth Gartland at SAIL, 12 Soresby Street, Chesterfield, S40 1JN.

We welcome all types of feedback.