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ISVA Service

Our Independent Sexual Violence Advisor (ISVA) service offers practical and emotional support to anyone aged 18+ who

has experienced rape, sexual assault, abuse or sexual violence at any point in their life, including childhood sexual abuse.

What ISVA's can do:

• An ISVA can assist you in understanding your rights and the services that you may be able to access

ISVA's are independent of the police, courts and other agencies

• ISVA support is provided regardless of whether you choose to report to the police or not

• An ISVA is trained to look after your needs and ensure that you receive care and understanding

• ISVA support is person centred

• ISVA's provide impartial information and advice

• ISVA's ensure you are given the information to make informed decisions about the support you access.

What ISVA’s Do Not Do: 

  • ISVA’s are not legal advisors – so they only provide impartial information about the criminal justice process. They do not provide legal advice. 

  • ISVA’s can not be present whilst statements are taken or evidence for interviews. 

  • ISVA’s cannot hear details provided by you via audio link or recording at a later date. 

  • ISVA’s should not be informed of the evidential details of your case or discuss this with you as this could be seen as ‘coaching’ a witness. 

  • ISVA’s do not provide therapy or counselling, though we can make a referral for you if you wish. 

Practical and Emotional Support:

• Emotional and practical support to help you deal with the effects of rape, sexual assault or violence or       childhood sexual abuse

• Provide you with information about safety options and the services that are available to you

• Communicate and work alongside other agencies to assist you with negotiating the support you need

• Signpost to other services as requested

• An ISVA can assist with practical matters such as housing/benefits/health services

• Support to attend other services or appointments (eg housing/GP)


Criminal Justice System Support:

If you choose to report to the police an ISVA can support you through this process and any

subsequent Court proceedings such as:

• Support through the process (pre and post trial support)

• An explanation of police procedures and the CJS

• Liaison with the police, courts, Crown Prosecution Service (CPS) and other public agencies ensuring

you are informed with the developments in your case

• If you so wish an ISVA can be your single point of contact for you through the CJS

• Arrange pre-trial visits and inform you of special measures to make giving evidence easier.

Supporting you before, during and post any court case.

• Support regarding applying for Criminal Injuries Compensation (CICA)

Please note that ISVA's are not legal advisors - they provide impartial information about the criminal justice process and cannot provide legal advice

Sail's ISVA commitment to you:

  • Clear, professional boundaries ensuring that we support you and do not jeopardise your case

• Clear confidentiality agreements in place regarding sharing information

• SAIL ISVA's ensure that they will provide you with support to access other agencies to survive and thrive

• SAIL ISVA's have a thorough understanding of the different professional roles and responsibilities of other professionals and support services that are available locally and referral processes

• In order to identify your needs we will complete a Risk Assessment, Needs Assessment and a Support Plan with you. This will be reviewed regularly and updated accordingly.

  • One of the SAIL ISVA's will aim to contact you within 3 working days of receiving your referral, and where possible and necessary, will complete onwards referrals within 5 working days following discussion. 

  • SAIL ISVA's aim to complete assessment within 7 working days of initial contact, but at a maximum 14 days. During the assessment, a risk assessment will be completed, and ISVA contract discussed. 

  • SAIL ISVA's will have achieved, or be working towards, accredited training from Lime Culture, and ongoing CPD (Continued Professional Development).

  • SAIL ISVA's can offer flexible working hours between 8am and 8pm where necessary.

Alternatively, please contact the office on 01246 559889.


Please fill in form and send to us via CJSM at, or contact the office

on 01246 559889 to complete a referral form:






If you wish for us to contact you regarding ISVA support, please fill in the form below:

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*If at any point you are dissatisfied with your support or have issues, comments that you would like to discuss regarding any element of your support, contact, engagement or SAIL you can do so by contacting SAIL office on 01246 559889 or email: Or write to us addressed to Ruth Gartland at SAIL, 12 Soresby Street, Chesterfield, S40 1JN. We welcome all types of feedback.


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